FAQs

In both business and private matters it is important that you have the right insurance cover. Wrong or inadequate protection can lead to dreadful consequences, thus the right advice makes all the difference and prevents costly mistakes. An insurance broker is a specialist in insurance protection, is independent and has invaluable know-how of the insurance market as well as access to the most reputable insurers available to provide professional and objective advice on identifying and exposing risks and recommend the most cost effective solutions.

An insurance broker offers a range of services from arranging new covers, insurance quotes, renewals and assists on claims; covering all classes of insurance business be it Personal Lines to Commercial Lines, Marine or Aviation. The broker forms an ongoing relationship with you to acquire all the knowledge required to provide a better service to you.

An insurance broker has a duty of care to you and must act in your best interests, they will attempt to source the most appropriate policy on your behalf at a competitive premium. An agent represents the insurance company and therefore has no direct responsibility to ensure that you are getting the most appropriate policy available, only to ensure that you are getting the most appropriate policy from the company’s range.

Insurance brokers require a license to transact insurance broking under the Insurance Act 2021 Act, 1061 and are regulated by the National Insurance Commission of Ghana.

When insurers calculate their premium rating, this also includes a standard distribution cost. Essentially, this means that whether you use an insurance broker or go directly to the insurer, the price will generally be the same. You should keep in mind that the cheapest price may not always reflect good value. Using an insurance broker may not cost you more and, as far as possible, the broker will help you prevent uninsured losses.

ARB Insurance Brokers is a young, independent, dynamic and flexible broker with staff of many years of experience in the insurance industry. We offer a vast insurance product range at competitive prices sourced from the most reputable insurers both locally and overseas.

Our clients vary from individuals insuring their only motor vehicle to small-medium sized businesses to large companies that have invested millions in their business and want to have continuous peace of mind. We have placed risks that are situated both in Ghana and overseas but our service commitment to you will always be high irrespective of size and location.

Once you appoint us, we work for you and provide you with continuous assistance to satisfy your insurance needs. When you talk to ARB Insurance Brokers, you deal with insurance professionals who know how to match your requirements with the right policy, and the right insurer at the right price. In the event of a claim we guide you and provide you with all the assistance possible to ensure a fast and satisfactory settlement of the claims.

Risk management is the identification, assessment and prioritization of risks followed by coordinated and economical application of resources to minimize, monitor and control the probability and / or impact of unfortunate events.

Measures can range from the installation of fire or intruder alarms to having adequate contingency plans in place. Safety and health audits are other measures that can mitigate risk.

• No claim is the same them and you are aware that you may need to make a claim against your insurance policy. You need to inform us immediately by either calling us on +233 (0) 244 – 822-342 or +233 (0) 302 – 317-892 or else send an as an email. On info@airventureandbrokers.com. We will take it from there and assist you step-by-step accordingly: In the event of an incident:
• Look up for people safety as a top priority.
• Take reasonable steps to mitigate the losses which flow from the event.
• Contact AARP insurance broker as soon as possible to initiate the claims process and obtain advice.
• Unless necessary to mitigate losses, do not start cleanups prior to affording your insurance with an opportunity to assess the loss as is.
• Record or photograph damages.

Absolutely. A change of circumstances may mean the insurance you have in place is no longer current. It may be that your circumstances change in a way that means your risk is reduced or you are paying too much, or that your risk is increased and you are exposed to uninsured losses. Either way  advising your broker of your changes will allow us to review your insurance and ensure your policies remain relevant. It is advisable to review your insurance regularly. At the very least annually- because changes may have taken place that alter your risk profile and the policies available to cover your risk may also have changed.

This depends on the type of business you are in. New insurance policies are being developed constantly as the world and the risk you face change. As an example, even 20 years ago, how many businesses would have considered having insurance for loss of profit due to computer crime? At ARB, we undergo regular training and remain abreast of all development within the insurance industry. So we are well placed to regular review our clients’ risk areas and advise accordingly.